Unfortunately, if our test is successful, it would not be because Lansweeper helped build the solution. If Lansweeper can be proven to be successful, it could result in expanding our scope and growing the Lansweeper solution. We are targeting only certain hardware (printers) to fill a gap within our existing solution. There are some in my organization that do not want to take this approach so our initial implementation is a test use case that was thought to be simple to prove the tool meets our needs. These would result in increased costs and requesting additional funds from what was approved. Also support for initial install was found to be through a third party and not included with initial purchase. An example is the cost model being in batches of 2k licenses and not a 1:1 or 2:1 per asset, which is true but only in batches of 2k. Not all details were disclosed before going through purchase processes that delayed moving forward timely. I actually expect a cost driven approach to a degree but the experienced sales tactics almost resulted in us finding a different solution. The experienced sales tactics are the stereotyped aggressive used car salesman and all about entrapping and cost driven. I have had experience with Lansweeper in prior companies and I like the product itself. I do not have specific dates and providing feedback on our experience as a whole. Poor sales tactics and implementation supportĭate of experience is a general date.
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